SHIELD TECHNOLOGIES – CUSTOMER FEEDBACK

We work with many local businesses in and around Peterborough.

Supporting their IT systems means that we are an integral part of their team.

Here is some of what some of those local business owners have said….

No geek speak…

Business Watch have gone through some major changes in recent times that required us to move premises and split our IT system. We already employed Shield and their Safety Net support so the quality of advice and support was of no surprise to us.  Prior to our move Shield provided excellent planning advice in a language we could all understand – no geek speak!  The subsequent work was carried out efficiently and professionally.  We are now in the process of upgrading our servers and feel safe that when the work is done, it will be speedy and our downtime will be minimal, which is of great importance to a business like ours.
Jonathan Wakerley – Business Watch
www.busineswatchgroup.co.uk

I would never use anyone else…

We had often struggled to find excellent reliable IT advice until we met the team at Shield Technologies. Now I would never use anyone else and would recommend them to anyone I speak to who needs excellent IT support. The Shield team are always on hand to support my business when we need help and Mark is always there to solve the more “Interesting” problems we give him. Shield are innovative, professional and excellent value for money. If you have an IT challenge speak to Shield. I have no hesitation in recommending them.
Simon Chaplin – GreenStones
www.greenstones.co.uk

Machine sorted and running like a GP car…

Like many people, my PC is in use every minute of the working day, and when it started having frequent unpredictable crashes on Monday it was disruptive, wasted my time and annoyed me intensely!

Shield Technologies Safety Net service does exactly what it says on the tin – they had my machine sorted and running like a GP car in no time at all, leaving me free to run my business without disruption.

Thanks very much!
Neil Watson – Renaissance Property Management Limited
www.rpm.org.uk

Liaised with our internet providers on our behalf…
We would like to give Shield Technologies a glowing testimonial for their recent efforts in helping us with our internet problems.  The Technician phoned and liaised with our internet providers various technical people on our behalf, and kept us directly informed of any progress he made.  Between the problem being fixed the Technician efficiently came and got us up and running using his own equipment and a borrowed internet connection.  Being a web based company, the internet is vital to the day to day running of our business.  Shield Technologies have proved invaluable to us, as thanks to his service, we could carry on working.  Therefore our problem has not affected profit.
Andy Lindsay, Moving Up Media
www.movingupmedia.co.uk

Knowledgeable and fast to respond…
Shield offer the kind of service my company needs, even though we are not as big as some of their clients, they always offer the same level of service to us. Shield staff are knowledgeable, fast to respond and a pleasure to work with.
Neil Baird – Neat Electrical
www.neatelectrical.co.uk

Dedicated to making it work…
Shield like to setup systems to help prevent problems. But when it fails, they are dedicated to making it work and will keep you informed of progress. Very pleasant to work with.
Elisabeth Belisle – Papershrink
www.papershrink.co.uk

Diligent, helpful and professional…
Shield have worked on our behalf at both Businesswatch and at Minttree Marketing.  I can assure anybody looking at working with Shield; they are diligent, helpful and professional. I will use them again in the future.
Gavin Elsey – Business Watch Security Services
www.businesswatchsecurity.co.uk

Thanks…
Shield Technologies have helped GreenStones Accountants improve their competitive edge. We have always received quick responses to all problems, which is very important as we cannot afford any downtime in service. We have seen improved returns on IT equipment, especially integration of different complex programs. Thanks
Mark Wrigley – GreenStones Accountants
www.greenstones.co.uk

Downtime has reduced dramatically…
Since choosing Shield Technologies as our IT management company, our downtime has reduced dramatically with response times & problem solving swift and accurate.
Matt Henson, Sopp & Sopp Limited
www.soppandsopp.co.uk