Archive for 'Summer 2010' Category
Welcome
We are more than halfway through 2010, what a hectic three months we have had at Shield Technologies. Back in March we decided to take part in the 2010 Sue Ryder Care Big Wigs challenge, and it was a huge challenge given that we decided to hold an event on 12th June 2010 showing the [...]
.com Celebrates its 25th Anniversary
It is hard to remember the days before the dot com revolution. 25 years ago on 15th March 1985 the first dot com domain name symbolic.com appeared on the internet. Having a domain name made it easier and quicker to access a website; it meant that users did not have to remember a series of [...]
Customer Survey
Customers wer asked to rate the following out of a possible 10, 1 being a low rating and 10 being the best: Rate the speed of our response to your request? 9.16 Rate the competence of our support team? 9.59 Rate the friendliness of Shield Support? 9.56 Was your issue resolved first time? 100%
Big Wigs Challenge
In March, after attending a Business Club networking event Mark left a flyer on my desk from Sue Ryder Care, the flyer was all about the Sue Ryder Care Big Wigs challenge. Mark suggested we think about giving it a go! Give it a go we did, on Saturday 12th June 2010 we hosted a [...]
Office 2010 Launch
Earlier this month Microsoft released its latest version of Office, named Microsoft Office 2010 (Office 14). As you would expect there are many changes from previous versions, for an excellent overview of the new features of Office 2010 click here http://www.pcworld.com/article/168292/office_2010_a_complete_overview_of_whats_new.html Microsoft is also offering the opportunity to upgrade to Office 2010 free of charge [...]
Are we Becoming the Virus
Remember Melissa? Detected in 1999 this was a mass mailer virus. It was a Microsoft Word macro virus sent as an email attachment. When the attachment was opened by users the virus would search the users email address book and deliver itself to all of the contacts in the address book. The main purpose of [...]
Shield Resell Trend Micro Anti Virus Sofware
In March this year we trialled Trend Micro Anti Virus software, so impressed with it, Mark Swindale Managing Director decided to purchase it for our own machines. Following a number of weeks and considered deliberation Mark made the decision to recommend Trend to our existing customers as and when their anti virus software renewals were [...]
Defragging
When pc’s are in constant use, files and folders on the hard drive can become fragmented. As a user you would assume that when you save a word document or excel spreadsheet it would save as a single file, not so. Windows will typically save a document in “clusters” of 512 bytes or characters, therefore [...]
Customer Profile – Supplies Direct
Supplies Direct are specialists in helping organisations to save time and money when purchasing business supplies. From toners to toilet paper, pens to print, boots to backup media and desks to doormats. For more than 20 years Supplies Direct have worked with local and national organisations to reduce their spend on business supplies. Their helpful [...]
