Archive for 'Spring 2010' Category
Welcome
Welcome to the Spring edition of “The Business End”, I cannot believe that March of 2010 is already upon us. It has been a busy start to the year for Shield Technologies, with new customers on board, an open day in February and as always, many challenges. It is always good to share information with [...]
Phishing
Phishing is a fraudulent way of gathering sensitive information such as user-names, passwords and credit card details by masquerading as a trustworthy source. Emails claiming to be from banks, internet auction and social networking sites are commonly used to dupe the unsuspecting public. These emails often direct users to authentic looking websites and request potentially [...]
Customer Profile – Athene Communications
Founded in 2003, Athene Communications is a strategic communications consultancy offering innovative and integrated communications advice and support to organisations looking to improve the way they engage and communicate with key internal and external audiences, particularly those embarking on major change programmes or projects. Athene’s client list contains an enviable mix of local and national [...]
Customer Survey
Customers were asked to rate our service during December, January and February out of a possible 10, with 1 being a low rating and 10 being the best: Rate the speed of our response to your request? 9.64Rate the competence of our support team? 9.68Rate the friendliness of Shield Support? 9.77Was your issue resolved first [...]
New Services Offered by Shield
There are 2 new services coming soon from Shield Technologies. Interceptor Email Guardian will ensure that you never lose an email again, whether you have a momentary loss of service on your server or a more long term failure. To find out more about this new service please click here Interceptor Web Rescue will enable [...]
Open Day at Shield
On Tuesday 9th February we held an open day at our new offices in Prospect Place, Fengate. Over 30 Peterborough business owners attended, to have a look around our new facilities. Mark Swindale, MD of Shield said “I was pleased that so many came along; I understand that two of our customers who attended are [...]
Did You Know?
Have you fully utilised the Annual Investment Allowance (AIA) for your business for 2009/10? If not, you may be missing out on £50,000 worth of capital allowances per year. Let me explain in more detail for you. The AIA effectively allows you to spend £50,000 a year on computer equipment and other plant and claim [...]
Perception Survey
In January we issued a survey to the business owners of all of our Safety Net customers. The brief was to gather information about how our customers feel about Shield Technologies and the service we provide given the changes we have made to the business over the last 12 months. We asked questions about our [...]
Avoiding Risky Passwords
Making sure your files are secure both internally and externally is becoming more important given rules around data protection. If you use obvious passwords it will be easy for others to access sensitive information. Employees come and go and it is important to regularly change your passwords to ensure data is not accessed inappropriately. There [...]
Customer Profile: Crightons
Crightons are Peterborough’s only Mitsubishi Approved after Sales, Service and Parts Centre and the owner of one of the largest MOT testing stations in the area – Cartell MOT World. The Mitsubishi after sales operation provides all Mitsubishi owners complete care for their vehicle from regular servicing to parts and accessories. Crightons are the longest [...]
