Archive for 'Autumn 2009' Category
Welcome to the Autumn edition of “The Business End”
To view our newsletter in pdf format please download it here. Welcome to the Autumn edition of “The Business End”. The first edition sent out in June this year was a great success and I would like to take this opportunity to thank those of you who provided feedback, it’s all very welcome. If there [...]
Windows 7 Release
Windows 7 will be available from 22nd October 2009, this new operating system is faster, more reliable and more secure than previous versions. As with all Windows operating systems several versions are being launched, Windows 7 Starter which will be pre-installed on some pc’s, Windows 7 Home Premium, Windows 7 Professional for business and Windows [...]
Broadband Slower than Advertised
According to the largest survey of its kind by Ofcom, broadband users are not getting the speeds they are paying for. Almost one fifth of UK broadband customers who are paying for 8Mbps connections actually receive less than 2Mbps according to the survey. Because the measured speeds varied so much, a simple league table of [...]
Customer Profile: Sopp & Sopp – Vehicle Accident Management
Founded in 2003, Sopp & Sopp works with a network of over fifty partners nationwide to deliver an excellent level of service to the commercial vehicle market. The company manages 40,000 vehicles for companies such as Tesco, Fedex, Sainsburys, Boots, Brakes, Carlsberg & Coca Cola and every type of vehicle from cement mixers to Formula [...]
IT Outsourcing Grows in Recession
IT outsourcing has grown over the last 12 months with businesses aiming to reduce their costs during the recession. According to the National Outsourcing Association (NOA), the market for the activity grew by 12 percent in 2008, in addition further research found that 64 per cent of businesses have used a form of outsourcing for [...]
Proactive Protection For Your IT Systems
At 7.30am on 1st July 2009 affected Safety Net customers received a text message from Shield informing them that their server was offline. There had been a failure with local broadband services which had caused downtime on 20 of the servers that we monitor. Shield knew about this before 7.30am and was speaking with BT [...]
Proactive maintenance checks
As part of our Safety Net Support, a weekly report showed that one of our customers’ server hard drive was badly fragmented. We attempted to defragment the drive without success and so advised our customer that in our opinion the drive was faulty, consequently to avoid any data loss or further problems in the future [...]
Customer Profile: Innovations, Audio Visual Specialists
Innovations are Audio Visual specialists offering design, installation and support for a complete range of presentation systems and electronic signage solution for Boardrooms, training or meeting rooms, receptions and general corporate environments. There is a great deal of synergy between modern Audio Visual Systems and IT Systems with the age of the internet opening up [...]
Shield Support Sets Sail
In July we launched Shield Support, our new IT Support request system. The system had been up and running for some months, being tested in house and had proved very successful. In July we rolled Shield Support out to our customers with the aim of keeping them fully up to date of all progress on [...]
Top Tips
Preventing your pc’s and servers from shutting down erroneously is crucial; if you simply disconnect the power, long term damage can be caused to hardware and software. Although users can cause this problem, power cuts are prominent during stormy weather and can also occur without warning when local power suppliers experience problems. A UPS (uninterruptible [...]
