December customer satisfaction results
By cswindale - Last updated: Tuesday, January 3, 2012 - Save & Share - Leave a Comment
In December 2011 customers were asked to rate the following out of a possible ‘10′, with ‘1′ being a low rating and ‘10′ being the best:
The speed of response to your request – 9.88
The competence of our support team – 9.94
The friendliness of our support team – 9.94
Was your issue resolved first time – 100% Yes
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